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Home / Legal Statement

In compliance with the article 10 of Law 34/2002 of 11 July of Information Society Services and Electronic Commerce (LSSICE), we inform you that www.globalsolutions.telefonica.com, www.wholesale.telefonica.com and any other corporate web site (hereinafter, Website) is owned by TELEFÓNICA GLOBAL SOLUTIONS S.L.U.(hereinafter, TGS) whose registered office is at Madrid, Ronda de la Comunicación s/n, Edificio Oeste 1, 28050 , registered under the laws of Spain, with tax identification number B-85627792, registered at Mercantile Registry of Madrid (Volume 26.303, Folio 123, Section 8, Page M-474001, entry 1).
To contact TGS, in a direct and effective way, you can write to the email address: [email protected]



The access to and/or use of TGS Website gives you the status of USER, which involves the acceptance of the Terms and Conditions contained in this Legal Notice, which apply regardless of other applicable Terms of business.



Access to content and services provided by the Website is free of charge. Recruitment of minors through the Website is prohibited, except with the express prior authorization of their parents, guardians or legal representatives, who will be held responsible for the acts carried out by the minors in their care, according to the applicable regulations. In any case, it will be assumed that access to the Website by a minor has been made with the express prior authorization of their parents, guardians or legal representatives.

Accessing and browsing through the Website does not require registration.


Use of the Website

The User agrees to use the Website in compliance with the law and the present General Terms and Conditions of Use. The User also agrees not to use the Website for illegal purposes or contrary to the provisions determined herein. By using the Services, User accepts these General Terms and Conditions of Use, and undertakes not to transmit, disseminate or disclose to third parties via the services provided by TGS any kind of material which contravenes current legislation.


In particular, and merely indicative and not an exhaustive list, the User agrees to:

  1. Comply with local and national regulations and Information Security policies notified by TGS by any means or published on the Website.
  2. Do not use any technique that can misrepresent, confuse and /or hide any information that may identify the point of origin or the transmission path.
  3. Not access the applications, platforms or services by means other than those established in the identification and authentication policies, or expressly contraries to these policies or the privileges and information access permissions.
  4. Do not use an Internet domain name of another, or transmit from or through third party equipment, without his permission.
  5. Do not use false or misleading information on the platforms, applications or systems support services if these are hired.
  6. The non-use, recommendation, transmission, or any other mechanism which make available any software, program, product or service designed to violate these General Terms and Conditions of Use, including for example, mechanisms that facilitate bulk mailing, email bombing, fake email accounts, etc.
  7. Do not operate an account on behalf of, or in connection with, or reselling any service to third parties or organizations.
  8. Not make any attempt to intercept or alter any TGS system to obtain information on IP address ranges, DNS servers and mail servers; not to perform any work for the purposes of identifying network resources, accounts of Users and / or applications that are providing services; not to perform any activity of “divination” or alteration of passwords; or generally any attempt to know, seize, damage, interfere with, destroy or disseminate information found in repositories and related systems and / or obtain access to any account or computer resource not permitted by TGS.
  9. The User shall not perform reverse engineer (analyze the program in order to obtain or alter the associated source code), decompile, disassemble, or attempt to discover or modify by any way the source code underlying of the Systems, Documentation, or portion thereof. Additionally, the User shall not: (i) Modify, translate, adapt to local conditions, adapt, rent, loan, create or prepare derivative works or create a patent based on Systems, Documentation, or portion thereof; (ii) Resell the Systems or Documentation delivered by TGS.
  10. Not obtain or attempt to obtain service by any means or device, trying to avoid payment for the services provided by TGS.
  11. Will not do any unauthorized access, alteration, destruction, or attempt to do it regarding any Service information of the Clients of TGS or End Users, by any means, mechanism, device or technology.
  12. Will not use the services of TGS to interfere in the use of the networks of Telefónica, of customers or authorized users.


Intellectual property

This Website, its source code and contents are protected by the Intellectual Property Law. They shall not be used, sold, reproduced, distributed, modified, publicly communicated, assigned or processed, without express authorization of the right holders. The design, images, banners, signs, trade names, trademarks, logos, products and services contained in this website are protected by the Intellectual Property Law.


TGS owns the property of all intellectual and industrial property rights of their Website, as well as its contents (This includes but is not limited: images, sound, audio, video, software or texts, trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.). All such rights are reserved, and in any case, unless otherwise expressly stated, the access or use of the Website and / or its contents gives the User any property of the intellectual and industrial property rights contained therein.


Reproduction, distribution and public communication, including any means of making available all or part of the contents of this Website for commercial purposes, in any form or by any technical means, is strictly prohibited without the express prior authorization of TGS.

The User agrees to respect the Intellectual and Industrial Property rights of TGS.

The User must not remove, alter or manipulate any protection device or security system installed in the websites of TGS.

Alteration of the contents or structure of the Web site by the User is strictly forbidden.


Disclaimer of warrants and liability

TGS is not responsible and does not warrant an uninterrupted or error free access to the Website, and will not be liable under any circumstances for damages of any nature that may result in consequence, this includes but is not limited to: errors or omissions in the contents, unavailability of the Website or the transmission of viruses or malware in the contents, despite having taken all necessary technological measures to prevent it.


Link Policy

The Website may include access links (or hyperlinks) to other web sites which are not property of TGS. Such possibility will not imply in any case the existence of a relationship between TGS and the owner of the web site to which the link redirects; not even their approval or acceptance. Furthermore TGS will not assume any responsibility for the content of any link belonging to those other websites, nor guarantee their technical availability, quality, reliability, accuracy, reliability, accuracy, validity or constitutionality of any material or information contained in any of such links or other websites.


TGS will remove any link as soon as it becomes aware by any means of the wrongfulness of its content or since such links injure rights or goods of third parties.


In case of other websites’ links to this Website, if any User, entity or website wants to establish some kind of link to the Website, this User, entity or Website shall comply with the following stipulations:

  • The link will only be directed to the Main Home Page or the Website unless express written authorization of TGS.
  • The link must be absolute and complete, that is, must take the user through a click, to the URL of the Website itself and must include the full extent of the Home screen of the Website.
  • In any case, unless TGS expressly authorize it in writing, the website which provides the link may not reproduce, in any way, the Website, nor include it as part of its Website or in one of its “frames” or create a “browser” on any page of the Website.


The insertion of the Hyperlink to the Website shall not imply any authorization from TGS regarding the inclusion of the link, except in case of express authorization in writing from TGS. If the entity who makes the link from its web to the Website wanted to include in his web the brand name, trade name, label, logo, slogan or any other identifying element of TGS and / or Website, it shall have prior express written authorization.


TGS doesn’t authorize the establishment of a link to the Website from those web pages which contain illicit, illegal, degrading or obscene materials or information or contents that in general, contravene the moral, the public order or the generally accepted social norms.


TGS doesn’t have the faculty or the human or technical resources to know, control or approve all the information, contents, products or services provided by other websites that have established links to the Website. TGS does not assume any type of responsibility for any aspect relative to the website that establishes this link to the Website, specifically including but not limited to, its operation, access, files, information, documents, quality or reliability of its products and services, its links and/or any of its content, in general.


Modifications of the current Terms and Conditions

TGS can modify the terms and conditions stipulated herein, totally or partially, publishing any change in the same way as this Legal Notice appears, or by any kind of communication addressed to Users. The temporary validity of this Legal Notice coincides, therefore, with the time of its disclosure, up to the moment of its complete or partial modification. In case of any modification, the Legal Notice modified will be the valid version; therefore the User is recommended to read carefully the Legal Notice each time he accesses the Website.


Right to exclusion

TGS reserves the right to refuse or withdraw access to the Website and/or offered Services at any moment, on its own initiative or at its own request or by a third party, and without prior notice to those Users who do not comply these General Conditions of Use.



TGS shall pursue lack of compliance with the present conditions as well as any undue use of it Website by means of all manner of civil and penal actions that would be applicable under the Law.


Applicable legislation and jurisdiction

The relationship between TGS and the User will be governed by the Spanish law.

TGS and the User, renouncing to any other jurisdiction to which they may be entitled, shall be subject to the jurisdiction of the Courts of Madrid

This is without prejudice to the applicable statutory mandatory provision, in which case it will rule.


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