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Home / Multinationals / Omnichannel

THE BEST CHANGE IS ONE THAT BRINGS WITH IT AN OPPORTUNITY

The omnichannel approach is experiencing major changes that are primarily customer-led, as they need to view, buy and return products anytime, anywhere.

THE FOUR STEPS TO YOUR SOLUTION

STORE & ANALYTICS

STORE & ANALYTICS

Nowadays it is very important for customers that both the online and physical shopping experience is optimized. In the physical store, the customer also demands health measures: including social distancing, a contactless experience, employee safety, etc. On the other hand, thanks to the connectivity of wi-fi or proprietary applications, detailed knowledge about the customer can be obtained, as well as proximity of marketing and where there is the greatest impact.

Combined Shape

Business Analytics

EOA solution providing 360º visibility of roaming activity.

Vector (2)
Combined Shape

Insights & Industry Solutions (LUCA)

Service recognized as a leading provider of business insights.

Vector (2)

CONTACT CENTER & AUTOMATION

Organizations optimize and automate the execution of repetitive processes with high manual component processes, improving quality and speeding up activities and process execution. Therefore, it is very important for the customer to have a contact center and automation for possible product returns. We offer services such as Global SIP Trunk or International Special Numbers with a cloud contact center with all-in-one functionalities, increasing customer satisfaction and reducing costs.

PROFESSIONAL SERVICES

ONLINE, ADVERTISING AND ACCELERATION

ONLINE & ADVERTISING

Having good online and advertising performance is essential to achieve a more efficient user experience. This is why we offer improved web performance to increase business opportunities by delivering your content in the fastest and most effective way, wherever you are. In addition, our Messaging and RCS services provide global coverage, as well as the ability to interact through a centralized architecture, using a NNI interface directly with each operator, or another provider to deliver RCS traffic.

SECURITY

Thanks to end to end multichannel security, you can handle everything online securely and fully trust in the protection of your data. The benefits we offer include the protection of information such as documents or emails, online security for virus-free navigation and protection of your user against the identity theft that is occurring so frequently.

SECURITY

WE HAVE DONE THIS BEFORE

WE ACHIEVE YOUR GOALS

We designed for this European operator who reached more than 17 million mobile customers, a flexible commercial model based on consumption which was adapted to the new extreme COVID-19 situation with online access to statistical reporting.

DO YOU FEEL LIKE TALKING?

If you have any questions please contact us through the link below and we’ll be happy to solve all your doubts.  

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